# Voice agents for hotels
Guide 4: the owner scans a postcard and talks to their own front desk
https://www.everestchris.com/guides/hotel-voice-agents

## prompt 01 · step 2 · Filter for independent lodging

use my google places api key to pull all lodging in [city] and the towns within [x] miles: hotels, motels, guesthouses, bed and breakfasts, small resorts. save name, address, phone, website, rating, review count, amenities, and the text of their 20 most recent reviews. skip anything with a corporate chain brand in the name (marriott, hilton, ihg, wyndham, choice, best western and similar). filter to rating 4.0 or higher and a phone listed. put it in a google sheet called "[city] hotels" and wait for my approval.

## prompt 02 · step 3 · Collect each hotel's details

for every approved hotel, visit their website and read their google reviews, and fill in a details sheet with: check-in time, check-out time, parking (free, paid, none), pets allowed, breakfast, wifi, pool, room types, cancellation policy, distance to the main nearby attractions, and the 5 things guests mention most in reviews. if something isn't on their site, write "not listed" instead of guessing. show me 3 finished details sheets.

## prompt 03 · step 4 · Write the receptionist template

you are the front desk at [hotel name] in [city]. you are warm, calm, and brief, like a good receptionist on a busy day. greet callers with "thanks for calling [hotel name], how can i help?"

you know these details about the hotel: [details sheet]

answer questions using only these details. if someone asks something you don't know, say you'll have the team call them back, and take their name and number. if someone wants to book, tell them availability changes quickly and offer to text them the booking link. if a caller speaks another language, switch to it. never make up prices or availability. if someone asks for a person, take their name and number and tell them someone will call back shortly.

## prompt 04 · step 5 · Build the demo agents

for every approved hotel, create a voice agent in my [vapi / elevenlabs] account using my receptionist template, with that hotel's details sheet filled in. name each agent "[hotel name] front desk". then test each one by asking: "what time is check-in?", "do you allow dogs?", and "is there parking?", and check the answers match the details sheet. fix any that don't, and send me links to 3 agents so i can talk to them myself.

## prompt 05 · step 6 · Build the demo page

for every hotel with a tested agent, build a demo page: a photo of the hotel at the top, the line "[hotel name] now has a 24/7 front desk", one big button that says "talk to your front desk" using the web call widget for that hotel's agent, and underneath: "built by [your name]. want it answering your real phone? call [your number]." host each on its own link. if my plan includes demo phone numbers, attach one per hotel and show it on the page.

## prompt 06 · step 7 · The postcard

design a 6x9 postcard per hotel. front: a photo of their hotel with "[hotel name] now has a 24/7 front desk." in large text. back: "scan and ask it anything, the way your guests would." with a qr to their demo page and my name and number: [your name], [your number]. show me 3 samples. after i approve, send the batch through my [lob / postgrid / stannp] account and log every send.

## prompt 07 · step 8 · When they call it

whenever someone talks to a demo agent for more than 30 seconds, message me the hotel name, their phone number, how long the call was, and the transcript. every friday, send me a list of hotels that opened their demo page but never started a call, and draft one short follow up email for each from me, for my approval.

## prompt 08 · step 9 · Going live

[hotel name] signed. buy a local number in my [vapi / elevenlabs] account and connect it to their agent. update the agent with anything new the owner told me: [notes]. after every call, text the caller the booking link if they asked about staying: [booking link]. send the owner a summary every morning at 8am with each call's time, caller number, what they wanted, and anything that needs a call back. tell me the number so i can send the owner forwarding instructions.

## prompt 09 · step 10 · This isn't only hotels

copy my hotel pipeline for [restaurants / dental clinics / plumbers] in [city]. change the receptionist template so it handles [reservations / appointment requests / quote requests] and the details sheet so it collects what those callers ask about. keep every other step the same and save it as a new skill.

## prompt 10 · The full prompt

you are my hotel voice agent sales machine. run this pipeline and check in with me at the marked points.

city: [your city]

1. use my google places api key to pull all lodging in [city]: hotels, guesthouses, bed and breakfasts, small resorts. save name, address, phone, rating, review count, amenities, and review text. skip anything with a corporate chain brand in the name.

2. filter to: rating 4.0 or higher, independent, phone number listed. show me the list and wait for my approval.

3. for each approved hotel, fill in a details sheet from their website and reviews, then create a voice agent in my [vapi / elevenlabs] account from my receptionist template, loaded with those details. it must correctly answer "what time is check-in at [hotel name]".

4. build a demo page per hotel with one button that says "talk to your front desk", using the web call widget, and attach a real demo phone number if my plan includes one.

5. design postcards: "[hotel name] now has a 24/7 front desk. scan and ask it anything." with the qr to the demo page and my number: [your number].

6. send me links to 3 sample agents so i can call them, plus 3 sample postcards. after i approve, send the batch through my [lob / postgrid / stannp] account.

7. log every send, and alert me with the transcript whenever someone talks to a demo agent for more than 30 seconds.

rules: no mail without my batch approval. cap api spend at [$x] without asking. save this workflow as a skill.
